DIRECT SUPPORT WHEN YOU NEED IT MOST

Plus & Minus offers telephone, chat, and e-mail support during business hours.

  • Dedicated US-based accountant
  • Annual application upgrades
  • On-demand security patches
  • Train customers on new Plus & Minus techniques
  • Train customers in short 5 to 10-minute sessions, so they immediately use what they learn
  • Train replacement personnel
  • Assist in year-end procedures
  • Recommend new ways to perform old tasks

Guided Tutorials

Every Plus & Minus installation includes several guided tutorials and sample companies, allowing users to explore Plus & Minus at their own pace. All basic concepts and functions are covered in these tutorials and can be further clarified in the help system.

Tutorial sample companies include:

  • Manufacturing
  • Construction
  • Fund
  • Retail
  • Payroll
  • Personal

Plus & Minus Help System

Our extensive online help system can be accessed from the help menu inside Plus & Minus or via the web. The help system provides comprehensive instructions for installing and running the system, as well as context-sensitive help for every software function.

PITS (Plus & Minus Issue Tracking System)

Our active forum can be accessed from the help menu inside Plus & Minus or via the web. Users may report bugs, suggest enhancements, and track program fixes on the website. Users may also attach image files to assist in explaining their posts. A help system in the sidebar assists in creating entries. Around 80% of enhancements to new software versions come from user suggestions.