Plus&Minus offers telephone support during business hours, and email support 24/7.
DIRECT SUPPORT WHEN YOU NEED IT MOST
Every Plus&Minus installation includes a number of guided tutorials and samples companies, allowing users to explore Plus&Minus at their own pace. All basic concepts and functions are covered in these tutorials and can be further clarified in the help system.
Tutorial sample companies include:
Plus&Minus Help System
Our extensive online help system can be accessed from the help menu inside Plus&Minus or via the web. The help system provides comprehensive instructions for installing and running the system, as well as context-sensitive help for every software function.
PITS (Plus&Minus Issue Tracking System)
Our active forum can be accessed from the help menu inside Plus&Minus or via the web. Users may report bugs, suggest enhancements, and track program fixes on the website. Users may also attach image files to assist in explaining their post. A help system in the sidebar that provides assistance creating entries. Around 80% of enhancements added to new versions of the software come from user suggestions.