Frequently Asked Questions

Dozens of industry groups are found among those who have purchased Plus & Minus to run their businesses. Within the represented industries, users ranging from sole proprietorships to publicly traded entities have used our system to track and analyze all facets of their critical business information:

Our Single-File Design undoubtedly sets us apart from the rest of the accounting/ERP software out there.

The best way to try Plus & Minus for yourself is to send us an email or give us a call to set up a free personalized demonstration with a support team member through a live, remote session. These demonstrations typically last 30 to 45 minutes and can include importing your company’s data and a complete walkthrough.

We have been in business since 1982 and because we have no outside investors, we maintain complete, internal control over the direction of our company. We don’t plan on going anywhere!

We don’t use local dealers/resellers because the internet has made them obsolete since a vast amount of great support tools are now available. We thoroughly train our support team and they have the knowledge to assist you and provide excellent service. Oftentimes, dealers and resellers don’t understand or know the product that they’re selling well enough to be effective; therefore, we’ve eliminated them.

Our web version runs securely everywhere. Windows, macOS, Linux. Azure, Google, IBM AWS cloud. We do not require you to buy any specialized computers or servers, and our software will work on most businesses’ existing equipment. Honestly, all you need is a computer and you can run a local secure version.

No, a new server or other specialized hardware is not required, but if you’d like to run a paperless office, you’ll need a scanner to create PDF files.

Our software is programmed in C# using the Blazor framework to create a client web app that runs in the browser on any OS. We use PostgreSQL for data storage, encryption, security, backup, and recovery.

Our software is Sarbanes-Oxley compliant, and our data is pure binary, which makes it very difficult to hack transactions over the internet.

This depends on a number of things. To assist with the setup of our new software, Plus & Minus can easily import information from your existing system once data files are exported in either Excel or ASCII. If SUBS (one format), customers, vendors, employees, fixed assets, and banks are given to us, you can be up and running in 3-4 hours. Otherwise, you’ll need to enter everything manually.

After you’re correctly set up, our software is very easy to use. Since the main functions that you use (e.g., sales, purchase, work-in-process) are all the same, once you’ve learned one, you’ve learned them all! Once a user becomes familiar with a function or procedure in one area of the program, that knowledge transfers to many other areas.

Our software documentation is extensive and detailed. Our user help system is available online or can be printed into hard copy.

We recommend your company designate a liaison to learn the system and then train other people. Ideally, the liaison will be the main contact person at your company and will be a well-seasoned employee who can teach at least two people the basics.

The training provided is customized to each business. While in-person training can be made available, we prefer utilizing the power of the internet to train in private remote sessions with one of our support staff. For more information about our staff training options, please visit our support page.

We do! Not only do we offer support to those who are local to us, but to everyone else as well. Basically, if you have an internet connection, we can support you. If you have a terminal server, we can log in. We make sure that you won’t be left wanting in the support area.