FAQ

FAQ
Who purchases Plus&Minus?

Dozens of industry groups are found among those who have purchased Plus&Minus to run their businesses. Within the represented industries, users ranging from sole proprietorships to publicly traded entities have used our system to track and analyze all facets of their critical business information:

  • CPA firms
  • Electrical
  • Food commissary
  • Home owner’s association
  • Industrial Maintenance
  • Insurance
  • Landscapers
  • Mortgage Lending
  • Moving and storage
  • Music and concert sound specialist
  • Nuclear power plant inspectors
  • Payroll processor
  • Property Management
  • Truck haulers
  • Auto parts
  • Bearing and gear manufacturers
  • Breweries
  • Candlemakers
  • Gaskets
  • Pipe protectors
  • Plastic Machining
  • Shirt and uniform embroidery
  • Tool and die makers
  • Culvert installers
  • Custom home builders
  • Fire protection and installation
  • Foundation repairs
  • Highway pavers
  • Home framers
  • Lift and stabilize parking lots, manholes, and bulkheads
  • Pump stations
  • Railroad bridge builders and bridge repair
  • Remodelers
  • Streets, curbs and driveways
  • Tile and marble installers
  • Underground water and sewer drains
  • Waste water treatment plants
  • Water lift stations
  • Tile sales
  • Commercial, industrial tools and hardware
  • Compressor and pump equipment
  • Computer and parts sales and rentals
  • Fireplace equipment sales
  • Flower distributor
  • Home, industrial and commercial appliances
  • Janitorial supplies
  • Lumber
  • Nut, bolt, and washer sales
  • Transmission
  • Operator
  • Drilling
  • Pension Funds
  • Banking
  • Private schools for tracking tuition and book sales
  • School fundraiser projects
  • Training recovering addicts with job skills
  • Helping the homeless and immigrants find permanent homes
What makes Plus&Minus different than its competitors?

Our Single-File Design undoubtedly sets us apart from the rest of the accounting/ERP software out there.

How can I see a demonstration of Plus&Minus?

The best way to try Plus&Minus for yourself is to send us an email or give us a call to setup a free personalized demonstration with a support team member through a live, remote session. These demonstrations typically last 30 to 45 minutes, and can include importing your company’s data and a complete walkthrough.

You can also visit our demo page to download the trial version of Plus&Minus after filling out a short information form.

How do I know your company will be around to support me in a few years?

We have been in business since 1982 and because we have no outside investors, we maintain complete, internal control over the direction of our company.  We don’t plan on going anywhere!

Why don’t you use local dealers/resellers to resell your software?

We don’t use local dealers/resellers because the internet has made them obsolete, since a vast amount of great support tools are now available. We thoroughly train our support team and they have the knowledge to assist you and provide excellent service. Oftentimes, dealers and resellers don’t understand or know the product that they’re selling well enough to be effective; therefore, we’ve eliminated them.

What are the minimum hardware and OS requirements for your software?

We do not require you to buy any specialized computers or servers, and our software will work on most businesses’ existing equipment. Honestly, all you need is a computer.   If it can run Windows (any version will do), you can run Plus & Minus, which uses a very small memory footprint to the tune of probably less than 2-3MB. If you want to use Remote Access, however, we do recommend that you use Windows 8 Professional or higher.

Do I need to buy a new server or other specialized hardware?

No, a new server or other specialized hardware is not required, but if you’d like to run a paperless office, you’ll need a scanner to create PDF files.

What language is Plus&Minus programmed in?

Our software is programmed in C+, C#, COBOL, Flexus, and a bit of VB. Because of its com object technology, our software is language independent and allows you to customize our product in any language.

We support 3rd party customizers to ensure our software is tailored to all of your business’ needs.

How secure is your software?

Our software is Sarbanes Oxley compliant, and our data is pure binary, which makes it very difficult to hack transactions over the internet.

How long does it take to switch to Plus&Minus?

This depends on a number of things. To assist with the set up of our new software, Plus & Minus can easily import information from your existing system once data files are exported in either Excel or ASCII. If SUBS (one format), customers, vendors, employees, fixed assets, and banks are given to us, you can be up and running in 3-4 hours. Otherwise, you’ll need to enter everything manually.

How simple and easy-to-use is the software?

After you’re correctly set up, our software is very easy to use. Since the main functions that you use (e.g., sales, purchase, work-in-process) are all the same, once you’ve learned one, you’ve learned them all! Once a user becomes familiar with a function or procedure in on area of the program, that knowledge transfers to many other areas.

What type of software documentation and training is provided?

Our software documentation extensive and detailed. Our user help system is available online or can be printed into hard copy.

We recommend your company designate a liaison to learn the system, and then train other people. Ideally the liaison will be the main contact person at your company and will be a well-seasoned employee who can teach at least two people the basics.

Training provided is customized to each business. While in-person training can be made available, we prefer utilizing the power of the internet to train in private remote sessions with one of our support staff. For more information about our staff training options, please visit our support page.

Who purchases Plus & Minus Software?

Dozens of industry groups are found among those who have purchased Plus & Minus to run their businesses. Among the following industries, users ranging from sole proprietorships to publicly traded entities, have used our system to track and analyze all facets of their critical business information:

  • CPA firms
  • Electrical
  • Food commissary
  • Home owner’s association
  • Industrial Maintenance
  • Insurance
  • Landscapers
  • Mortgage Lending
  • Moving and storage
  • Music and concert sound specialist
  • Nuclear power plant inspectors
  • Payroll processor
  • Property Management
  • Truck haulers
  • Auto parts
  • Bearing and gear manufacturers
  • Brewery
  • Candlemakers
  • Gaskets
  • Pipe protectors
  • Plastic Machining
  • Shirt and uniform embroidery
  • Tool and die makers
  • Culvert installers
  • Custom home builders
  • Fire protection and installation
  • Foundation repairs
  • Highway pavers
  • Home framers
  • Lift and stabilize parking lots, manholes, and bulkheads
  • Pump stations
  • Railroad bridge builders and bridge repair
  • Remodelers
  • Streets, curbs and driveways
  • Tile and marble installers
  • Underground water and sewer drains
  • Waste water treatment plants
  • Water lift stations
  • Tile sales
  • Commercial, industrial tools and hardware
  • Compressor and pump equipment
  • Computer and parts sales and rentals
  • Fireplace equipment sales
  • Flower distributor
  • Home, industrial and commercial appliances
  • Janitorial supplies
  • Lumber
  • Nut, bolt, and washer sales
  • Transmission
  • Operator
  • Drilling
  • Pension Funds
  • Banking
  • Private schools for tracking tuition and book sales
  • School fundraiser projects
  • Training recovering addicts with job skills
  • Helping the homeless and immigrants find permanent homes
What makes Plus & Minus Software different than its competitors?

Our Single-File Design undoubtedly sets us apart from the rest of the accounting/ERP software out there.

How can I see a demonstration of Plus & Minus Software?

If you send us a message through our demo page or give us a call, we’ll be more than happy to demo the software for you through a live, remote session.

How do I know your company will be around to support me in a few years?

We have been in business since 1982 and because we have no outside investors, we maintain complete, internal control over the direction of our company.  We don’t plan on going anywhere!

Why don’t you use local dealers/resellers to resell your software?

We don’t use local dealers/resellers because the internet has made them obsolete, since a vast amount of great support tools are now available. We thoroughly train our support people, and they have the knowledge to assist you and provide excellent service. Oftentimes, dealers and resellers don’t understand or know the product that they’re selling well enough to be effective; therefore, we’ve eliminated them.

What are the minimum hardware requirements for your software?

We do not require you to buy any specialized computers or servers, and our software will work on most businesses’ existing equipment. Honestly, all you need is a computer.   If it can run Windows (any version will do), you can run Plus & Minus, which uses a very small memory footprint to the tune of probably less than 2-3MB; however, if you want to use Remote Access, then we do recommend that you use Windows 8 Professional.

Do I need to buy a new server or other specialized hardware?

No, a new server or other specialized hardware is not required, but if you’d like to run a paperless office, you’ll need a scanner to recreate PDF files.

What language is Plus & Minus Software programmed in?

Our software is programmed in C+, C#, COBOL, Flexus, and a bit of VB.   Because of its com object technology, our software is language independent and allows you to customize our product in any language.

How secure is your software?

Our software is Sarbanes Oxley compliant, and our data is pure binary, which makes it very difficult to hack transactions over the internet.

How long does it take to switch to Plus & Minus Software?

This depends on a number of things.  To assist with the set up of our new software, Plus & Minus can easily import information from your existing system once data files are exported in either Excel or ASCII.  If SUBS (one format), customers, vendors, employees, fixed assets, and banks are given to us, you can be up and running in 3-4 hours.  Otherwise, you’ll need to enter everything manually.

How simple and easy-to-use is your software?

After you’re correctly set up, our software is very easy to use.   Since the main functions that you use (e.g., sales, purchase, work-in-process) are all the same, once you’ve learned one, you’ve learned them all.  It is really easy to transfer familiarity of a function or procedure in one area and then transfer that familiarity to other areas.

What type of software documentation and training is provided?

Our software documentation is fairly extensive, with our online help system totaling around 600 pages when printed out.

As far as training is concerned, Plus & Minus can train a liaison at your company, who can in turn train other people.  Ideally, the main contact person at your company will be a well-seasoned employee who can teach at least two people the basics.

Do you offer support in my local area?

We do!  Not only do we offer support to those who are local to us, but to everyone else as well.  Basically, if you have an internet connection, we can support you.  If you have a terminal server, we can log in.  We make sure that you won’t be left wanting in the support area.